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Privacy Policy

Last updated: 26 January 2026

This Privacy Policy explains how Glucose Viewer (“we”, “us”, “our”) collects and processes personal data when you visit glucoseviewer.com (the “Website”) and when you contact us.
1. Data controller
Controller: Glucose Viewer
Contact: info@glucoseviewer.com | +30 2313 008705
Address: Cosmos Offices, Agiou Georgiou 5, 57001 Thermi, Thessaloniki, Greece.

2. Personal data we collect
We may collect the following categories of personal data:

A. Data you provide

  • Contact details (name, email, phone, company, role)
  • Message content you send us (e.g., via contact forms or email)
  • Any information you choose to include in your enquiry

B. Data collected automatically

  • Technical data (IP address, device type, browser, operating system, referring URL)
  • Usage data (pages viewed, approximate location derived from IP, session timing)
  • Cookie and consent status (as managed by Cookie Script)

3. Health data and special category data
Our Website is intended for business enquiries and does not require you to submit health data. Please do not send health or other special category data via Website forms or email.
If, despite this, you voluntarily provide data concerning health (which may qualify as “special category” data under GDPR), we will process it only to the extent necessary to handle your request and in line with applicable legal requirements (which may require explicit consent depending on context). 

4. Purposes and legal bases (GDPR)
We process personal data for:

  1. Responding to enquiries and providing communications
    • Purpose: handle requests, schedule calls, provide proposals and service information
    • Legal basis: legitimate interests (business communications) and/or steps prior to entering a contract
  2. Website security and performance
    • Purpose: preventing fraud/abuse, maintaining availability, troubleshooting
    • Legal basis: legitimate interests
  3. Analytics and non-essential cookies (where used)
    • Purpose: measure and improve Website performance, marketing effectiveness
    • Legal basis: consent (for non-essential cookies), as obtained and stored via the cookie banner 

5. Cookies and consent management
We use Cookie Script to:

  • display a cookie banner,
  • categorise cookies,
  • record and manage consent choices,
  • provide a cookie declaration (where enabled). 

You can change your choices at any time via the cookie settings link on the Website (typically in the footer) or through the banner controls (depending on your configuration).

6. Sharing of personal dataWe may share personal data with:

  • Hosting and infrastructure providers (to operate the Website)
  • Email/communications providers (to respond to enquiries)
  • Analytics providers (only if enabled and only after consent for non-essential cookies)
  • Professional advisors (legal/accounting) where necessary

We do not sell personal data.

7. International transfers
If any of our service providers process data outside the EEA, we will use appropriate safeguards (e.g., Standard Contractual Clauses) where required.

8. Retention
We keep personal data only as long as needed for the purposes described:

  • Enquiry communications: typically up to 24 months after last contact (unless a contract is entered or a longer retention is required)
  • Technical/security logs: typically 30–180 days
  • Cookie consent records: as configured in Cookie Script and/or required for compliance

9. Security
We implement appropriate technical and organisational measures to protect personal data (access controls, least-privilege, secure hosting practices). No system is 100% secure, but we continuously improve our controls.

10. Your rights
Subject to conditions and exceptions under GDPR, you may have the right to:

  • access your data,
  • rectify inaccurate data,
  • erase data,
  • restrict or object to processing,
  • data portability,
  • withdraw consent (for consent-based processing). 

To exercise rights, contact info@glucoseviewer.com.

11. Complaints
You can lodge a complaint with your local supervisory authority. In Greece, this is the Hellenic Data Protection Authority.

12. Changes to this policyWe may update this Privacy Policy from time to time. We will update the “Last updated” date accordingly.